Support

General

• As a Distributor, I already subscribe to a number of marketplaces, why should I pay for another one?
  • Answer: Answer : eDisty is unique. Unlike other 10 year old on-line trading centers, eDisty limits its number of sellers to ensure maximum visibility for your product. Its focus is to generate sales for your company, not more members for itself. Furthermore, "Search + RFQ" access to OEMs and Brokers ensures maximum visibility for your Company within the supply chain. Because each eDisty seller is hand-picked, the combined force of this seller base is marketed at an international level. A Pay-For-Performance model ensures eDisty focuses on YOUR ROI, and nothing else.
• As a Broker, I already subscribe to a number of engines and have access to the same distributors, why should I pay for another one?
  • Answer: The world's best distributors use and trust eDisty to publish pricing information at an individual company level. Your eDisty access connects you to your favorite sellers in ways other services can't with Strategic Account Pricing and Auto-Quote functionalities. Think of eDisty as your peronnal account representative available 24/7 ! But that's not all, eDisty gives Brokers privileged access to OEM buyers as well. You have access to view OEM bill of materials, excess inventory and requirements. The eDisty Broker Directory gives you a dedicated outlet to position your company in front of OEMs the world over.
• So if you deal with OEMs, how secure is my data?
  • Answer: eDisty is owned and operated by B2b professionnals from the e-commerce industry. It is not owned or operated by ex-Brokers or ex-Distributors so there is absolutly no interest in gathering or sharing your data. In addition, eDisty being a Canadian company, it is bound by the Canadian Privacy Act. Those who break this law are liable for severe penalties and/or jail sentences.
• Can eDisty.com help your company?
  • Answer: Whether you are an Independent or Franchised Distributor, a Broker, a publicly-held company or a small mom and pop shop, eDisty.com can increase your client base, profitability and efficiency.
• What do our Members sell?
  • Answer: Semiconductors, Passive Components, Connectors, Electro-Mechanicals, Crystals & Oscillators
• What Manufacturers do they handle?
  • Answer: The inventory that the supplier hold comes from all over the world and includes part numbers manufactured by Actel, Analog Devices, Burr Brown, Fairchild, Philips, Sony, Texas Instruments, Toshiba, Xilinx, Intel, Siemens, Dallas, Hewlett Packard, Cyprus, Samsung, Motorola and many more..
• What parts do members search for?
  • Answer: Take a look at the list of Items on our Website. This list changes as different part numbers become more in demand. This is just a small sample of the manufacturers and inventories that eDisty.com Suppliers work with. Call us at 514-779-7187 or email dgavrilis@edisty.com to get an access .
• What products and services does eDisty offer?
  • Answer: Member companies can search a database of available inventory and true stock. Anywhere from Semiconductors, Passive Components to Connectors, Electro-Mechanicals and Crystals & Oscillators. eDisty also offers advanced marketing services to the electronic components industry through targeted marketing products like newsletters, message boards, banners and product stats and pricing.
• How many different vendors list inventory on eDisty?
  • Answer: Different distributors, Brokers and OEMs use eDisty, there are various companies in the industry listing surplus inventory. This increases the available pool of inventory available to Buyers.
• Do you offer free trials for your service?
  • Answer: Yes. Please call an eDisty representative at 514-779-7187 or visit www.edisty.com to register on-line for your free trial.
• What types of companies use eDisty?
  • Answer: eDisty is used by companies worldwide. These include small companies and large organizations covering many sectors of the IC Industry. The service is used by distributors, OEMs and brokers.
• Are their different membership packages?
  • Answer: Yes. Membership packages are designed to fit the needs of every size company. Please visit our website at www.edisty.com or call one of Representatives at 514-779-7187 for more details on eDisty membership options.
• Can I buy parts on eDisty?
  • Answer: Yes. eDisty Networks is designed to match buyers and sellers. eDisty offers transaction-based services to cater to your specific needs.
• How can I post my inventory?
  • Answer: Inventory can be submitted by uploading an inventory file online or by emailing an inventory file to database@edisty.com
• Is technical support available?
  • Answer: Yes. Free technical support is available from the hours of 8:00 AM to 5:00 PM EST.
• Will eDisty work with my existing software?
  • Answer: Yes. eDisty is an independent service operating solely through your web browser and will not impact any software you operate now or in the future.
• Can I search for more than one part at a time?
  • Answer: Yes. Up to twenty parts can be searched simultaneously using our Multi Search Service and thousands can be searched simultaneously using our XML Search product.
• Will I be charged based on the amount of inventory I want to list?
  • Answer: No. Your cost to post inventory on eDisty is on an annual basis and not based on the quantity of inventory you list.
• Will I be charged based on the number of searches I run?
  • Answer: No. eDisty does not limit its users from performing searches. In the contrary, we encourage buyer activity on our site.